Donation Policy
At Nestopia Foundation, every donation—big or small—drives measurable impact. Your support enables us to deliver education, healthcare, skill development, and social welfare programs across India. Here’s what to expect:
1. Donation Process
- We accept online donations through secure payment gateways, as well as bank transfers or cheques.
- All transactions trigger a donation receipt via email, complete with tax-compliant details for your records.
2. Use of Funds
- Donations are directly allocated to registered community programs, project implementation, administrative support, and capacity-building efforts.
- No funds are used for political campaigning or union activities.
3. Tax Benefits
- Nestopia Foundation is a registered charitable NGO under Indian law.
- Eligible donors will receive 80G tax deduction certificates, subject to their request and verification.
4. Transparency
- Regular updates are shared via newsletters, annual reports, and our website to highlight how funds are used.
- You can request additional impact details by contacting us directly.
Refund Policy
1. Eligibility for Refund
Refunds are rare but offered under these circumstances:
- Duplicate or accidental donations
- Rejected payments or gateway failures
- Donors haven’t received a transaction receipt after 7 days
2. Refund Request Process
To request a refund, please email us at [Insert Email] within 14 days of your donation. Include:
- Transaction ID
- Date and time of donation
- Donation amount
- Brief reason for refund
We aim to process legitimate refund requests within 15 business days, issuing refunds via the original payment method.
3. Refund Exceptions
Refunds are not issued for:
- Donations explicitly marked as final or irrevocable
- Donations already transferred to time-bound or third-party projects
- Contributions where fulfillment of benefits (e.g., training access) has begun
FAQs
| Question | Answer |
|---|---|
| 1. Can I cancel my donation? | Yes—before it’s processed. Post-processing, use the refund request form. |
| 2. How can I get a refund if my payment failed? | Complete the refund form within 14 days. We’ll refund via your original payment mode within 15 business days. |
| 3. Do I still get tax benefits if I ask for a refund? | No—if refunded fully, the 80G certificate becomes void. |
| 4. Will Nestopia use my funds differently than stated? | No. We allocate donations strictly for declared programs, with full accountability measures. |
Contact Us
Nestopia Foundation